Author page: csfrankland

Tech Sees InsurTech Naked Gain Market Share

Exciting news from local artificial intelligence (AI)-based InsurTech Naked! This innovative startup launched out of Johannesburg is leveraging AI, Machine Learning and intelligent data to help optimize and revamp the customer experience within the auto insurance space. What are they bringing to the table? Naked claim they are bringing three core principles to the table: ensure a fair and transparent insurance process for customers…

Stop using ‘customer-centricity’ as a buzzword

Wonderful article here from Rami Hmadeh, who takes a look at brand experience and where customers fit into the equation. Elevating the Customer Experience is often touted as the end goal, or deliverable for an innovation project, but sometimes there is a missed opportunity to take it a step further. Customer centric design and design thinking can often reveal business model paradigm…

Financial Solutions Lab Welcomes Five Fintech Innovators to Boost Workplace Financial Health as Part of Five-Year, $30 Million Initiative

The Workplace Financial Health Challenge  is a fantastic initiative from JPMorgan focusing on “innovative workplace financial health solutions that can measure the impact and performance of these services within diverse work environments, including underserved populations”.  The application process is now closed and the five winners to participate in the challenge were recently announced. What I love about the selected group of companies is…

Lloyds Lab Cohort 2 – Get on Board!

Applications for the second cohort at Lloyd’s Lab are now open! Ed Gaze and his fantastic team have an amazing facility, which I was fortunate enough to visit last year. What are they looking for this time around?! Source: https://www.lloydslab.com/cohorts/cohort-2/ Powering data-driven underwriting with new insights For the Lloyd’s market, profitable underwriting depends on continually improving the tools and techniques used to…

2019 Global Insurance Accelerator Cohort Reflects Evolution of InsurTech

An absolutely outstanding lineup of new cohorts coming entering the Global Insurance Accelerator program in 2019: BriteBee enables consumers to shop for trusted insurance agents in an online marketplace. Cowbell simplifies and expedites the process of obtaining accurate cyber insurance coverage for businesses by mapping insurable threats to the type of exposures. ebbie specializes in e-application development and underwriting automation for life…

Write here, right now: How AI Can Amplify Your Business Results

Artificial intelligence can affordably help carriers write more and better business right now, asserts Dan Epstein, the CEO of ReSource Pro. Here, Epstein makes the business case for getting on board the AI train and tackles the obstacles of fear, uncertainty and doubt that lead carriers to resist changes that could enhance the success of their underwriters in writing accounts with the…