Browse Tag

innovation

12 Articles

Top Authors

Christopher FranklandFounder | InsurTech360.com

21

Awais FarooqChief Claims Officer | Venbrook

1

Orla NixonHead of Claims, Group Benefit Solutions | NY Life

1

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APIs: Powering the Next Generation of MGAs

By Christopher Frankland

IdeasJanuary 2, 2026

APIs: Powering the Next Generation of MGAs

A recent report from Oxbow Partners caught my attention – and likely that...

The Future of Claims: How Streamlined, Proactive Claims Handling Will Define Insurers in an Era of Catastrophe

By Christopher Frankland

GlobalMarch 14, 2025

The Future of Claims: How Streamlined, Proactive Claims Handling Will Define Insurers in an Era of Catastrophe

Claims have always been the moment of truth in insurance. In a world of...

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Technology

From Smart Automation to Agentic Operations: How Insurance Workflows Are Being Rewritten

From Smart Automation to Agentic Operations: How Insurance Workflows Are Being Rewritten

By Christopher Frankland

From OCR to Intelligent Automation: How Upstage and Kasey Roh Are Building the Future of Enterprise AI

From OCR to Intelligent Automation: How Upstage and Kasey Roh Are Building the Future of Enterprise AI

By Christopher Frankland

Operations & Talent: The Building Blocks of AI and Why Operations Decide Whether It Works

Operations & Talent: The Building Blocks of AI and Why Operations Decide Whether It Works

By Christopher Frankland

Regulation & Trust: Governing AI Without Breaking the Customer Experience

Regulation & Trust: Governing AI Without Breaking the Customer Experience

By Christopher Frankland

Cyber Risk and The Critical Role of Partnerships

Cyber Risk and The Critical Role of Partnerships

By Christopher Frankland

The Future of the Insurance Agent: From Intermediary to the Bionic Agent

The Future of the Insurance Agent: From Intermediary to the Bionic Agent

By Christopher Frankland

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